Privacy Policy
Hello there! We want to be completely open about what personal information we collect from you and how we use it. We've tried to keep this policy clear and easy to read. If you have any questions, please just get in touch.
Section 1 – What Info Do We Collect and Why?
When you buy something from our website, https://www.omdara.com/, we need a few bits of information from you: your name, address, and email. This is so we can process your order, send it to the right place, and keep you updated.
Also, when you're just browsing our site, we automatically get your computer's IP address. This is a common practice and simply helps us make sure the website works properly with your device.
Section 2 – Giving Us Your Permission (Consent)
How Do I Give Permission?
When you give us your personal details to complete a transaction (like verifying your card, placing an order, arranging delivery, or handling a return), you're basically giving us permission to collect and use that info for those specific, necessary reasons.
If we ever need your details for anything else—say, for our marketing emails—we'll always make sure to ask you for your explicit consent first, and you'll always have the option to say no.
How Can I Take My Permission Back?
If you change your mind after signing up or placing an order, you can withdraw your consent for us to keep collecting, using, or sharing your information at any time. Just drop us an email at support@omdara.com.
Section 3 – When We Might Have to Share Your Details (Disclosure)
We'll only ever share your personal information in two cases: if the law requires us to (for example, if a court orders it), or if you're in breach of our Terms of Service (our website rules).
Section 4 – How We Use Shopify & Secure Your Payments
Our online shop is hosted on Shopify, which is the platform we use to sell our lovely products. Your data is stored securely within Shopify's systems, including their databases and servers. Everything is protected by a strong firewall.
If you pay by direct payment, your credit card information is collected by our payment provider. This data is kept highly secure using industry-standard encryption. We only hold onto your payment details for as long as it takes to process your order. As soon as the transaction is complete, that data is deleted.
Section 5 – Third-Party Services
We rely on other companies (third parties) to help our store run smoothly—things like delivery companies and payment processors. These partners only get access to your information to perform the functions they are contracted to do (e.g., getting your parcel to you!).
However, it's worth knowing that some of these partners have their own privacy policies, and if they're based in another country, your data might be subject to different laws. It's a good idea to check their policies if you're concerned.
Section 6 – Security Is a Top Priority
We take the security of your personal information extremely seriously. We use trusted, industry-standard practices to make sure your data is safe and protected from misuse. For instance, when you give us your credit card details, they are immediately encrypted using special technology. While no system on the internet can ever be 100% secure, we follow all the best security requirements to keep your information as protected as possible.
Section 7 – Cookies
Like almost all websites, we use cookies. These are small files that help us improve your experience, understand how people use our site, and tailor the experience just for you. Shopify has a page detailing the specific cookies used on their platform.
You can manage your cookie preferences in a couple of ways:
- You can use the cookie banner that pops up when you first visit our site to customise your settings.
- Most browsers accept cookies by default, but you can usually change your browser settings to remove or block them.
Just a heads up: if you block cookies, some features or services on our site might not work as well or might become unavailable.
Section 8 – Changes to This Privacy Policy
We might need to update this Privacy Policy from time to time, so it's a good idea to check back occasionally. Any changes will become effective as soon as we post them.
If we make any big changes, we'll let you know right here so you're always completely clear about what information we collect, how we use it, and if it's ever shared.
Finally, if our company is sold or merges with another, your information may be transferred to the new owners so we can keep on providing you with our products.
Omdara Disclosure
Omdara by Trust Ads s.r.o., a Czechia based business.
Company Number: 21681953
DUNS Number: 764384156
VAT Number: CZ21681953
Our Office Address
Křižíkova 44
Prague 18600
Business Hours & Contact
Monday to Friday: 10:00 - 18:00 CEST
Email: support@omdara.com
Phone Number: +420234043319